Privacy Policy

We understand that privacy is important to you and we promise to look after your personal information. Any personal information you provide to us will only be used and recorded in accordance with the Data Protection Act 1993. We will not sell or divulge any information about you to any other party.

By providing First4Safety with information you consent to the collecting and processing of such information in accordance with the terms of this Policy.

What information will we collect from you?

We will only collect such information about you if you are willing to provide it. The information you provide which is about you is referred to as ‘personal information’. Please make sure you update your personal information if any of your details change.

In order to do any of the following, you will need to provide us with certain details:

Make a general Enquiry
Sign up for e-newsletters
Take part in customer satisfaction surveys
Give feedback or make complaints to us

The details you provide may include your name, email address, delivery (postal) address, telephone number.

How will we use it?
We use the information you provide about yourself when filing out a form only to contact you to answer your query. We do not share this information with outside parties except to the extent necessary to answer that query.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our enquiry form, but we would not disclose anything that could be used to identify those individuals.

The website uses “cookies”, which are small, plain text files containing data used to ensure proper running of this website, and also to help us improve your experience when browsing. Your browser stores these cookies on your computer.

We do not use 3rd Party / Tracking / Advertising cookies.

There are settings in every browser that allow you to manage your cookies. To find out how to use cookie settings and/or delete cookies please visit your browser’s individual web site or support page.

Who will we share your information with?

We will not share your information with any organisation outside First4Safety Ltd or our related companies for mailing or marketing purposes.

We would only disclose your information if required by law, court order or in circumstances where it is judged to be in good faith belief that disclosure is otherwise advisable.

How long will we keep your information?

We will only keep your personal information for as long as is necessary and consistent with the purpose for which you have given it to us. Except where needed to respond to a query from you or to fulfil an order, we will delete your personal information on request by you.

Access to your information and correction

You have the right to request a copy of the information we hold about you – to obtain a copy of this personal information, please contact us. We want to make sure that your personal information is accurate and up to date; therefore you may ask us to correct or remove information you think is inaccurate.

Other websites

Our website contains links to other websites. Please note that we are not responsible for the privacy practices of such websites and recommend that you read the privacy statements or policies immediately upon entering other websites. This policy statement applies only to information collected and used by us through the First4Safety Ltd website.


By using this website you confirm that you are at least 18 years of age, or if you are less than 18 years of age that you are accessing the website with the consent of your parent or guardian. We do not transact business or offer our services to persons under the age of 18.